Frequently asked questions
What is the return policy?
We want to make sure you have a great experience with CLASS6T.
Please read our quick steps below if you need to return an item.
Step 1: Check Your Eligibility
Time Limit: Contact us within 3 days of delivery.
Condition: Items must be unused, unworn, and sealed in original packaging.
Excluded Items: Final sale items, cosmetics, swimwear, and intimates cannot be returned.
Step 2: Email Our Team First (info@class6t.com)
Do not ship items back to the address on your box.
Your Order Number
Clear photos/video of the item and the shipping label
The reason for your return
Step 3: Ship Your Return
Approval Code: We will send you a unique Return Authorization Code and return address.
Shipping Cost: Customer pays return shipping back to our central warehouse overseas.
Step 4: Receive Your Refund
Once received, our team inspects the item within 10–14 days.
Approved refunds are credited to your original payment method in 7-15 business days.
Received a Damaged or Broken Item?
Email us photos of the damage and shipping label within 3 days. We will send a free replacement or full refund right away!
Are any purchases final sale?
Yes.Custom-engraved items, clearance sales, and any items that have been opened, assembled, or used are final sale.
When will I get my order?
Orders process in 1-3 days. Shipping typically takes 3-7 business days for US warehouse products, or 8-15 business days for international fulfillment.
Where are your products manufactured?
We source our products from certified global manufacturers and fulfillment hubs located in the US and overseas.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.